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30 Days Return
REPTI ZOO Reptile Dual Lamp Stand Lamp Hanger Holder Adjustable Metal Lamp Support for Reptile Glass Terrarium Heating Light
About this item
- Patent Design: Attach the heating and lighting device on the top...
About this item
- Patent Design: Attach the heating and lighting device on the top of terrarium and Adjust to suitable height. Then install screws(4) and tighten until lazy arm is fixed.
- Size Information: Suitable for terrariums with height of 11.8in-23.6in,the extension tube can be added for taller terrariums.
- Easy and convenient installation: no need other installation tools, The installation steps are very simple and save your time.
- Wide usage: Includes metal clamp to accommodate most domes, if you have a large terrarium and need two domes,we add another tube for the second dome,package include four rubber foot pads for the terrarium without a gap under the base.
- Warranty: One year quality warranty,if you have any question about our product,please contact us,we will reply and help you in 24 hours.
360 days free replacement parts service. All customers who purchase Reptizoo products from our website: https://reptizoo.store/ can enjoy one free spare parts replacement service once a year, except for glass accessories.
Warranty Period REPTIZOO Guarantees REPTIZOO ORDER purchased from https://reptizoo.store/ for a period of one year, verified with a copy of the original dated purchase receipt. We do not accept warranty after-sales for orders from third-party platforms. If the product proves defective, REPTIZOO will replace or repair it or any defective components, consumer only pay the shipping charges, Tax fee. As all of our products require initial consumer assembly, no compensation shall be provided for subsequent re-assembly to replace defective components
ACCEPTABLE CONDITIONS FOR A RETURN To be eligible for a return, you should meet the next requirements. No. Requirements 1. Proof of purchase. You bought on reptizoo.store. Home page is https://reptizoo.store
2. If you subjectively don't like our products or refuse signing for your order, your item must be in the same condition that you received it(unworn or unused, with tags, and in its original packaging).
3. REPTIZOO will bear all the cost of the return/exchange including shipment fee if There is any major defect found with proof of evidence; Either sent in the form of an image or video through your email to us.
4. For return of personal reasons, the shipping fee is born by customer and will be deducted from the refund total： Customer dislikes the product and returns it, other personal reason like "wrong size", "doesn't fit", "no longer needed/wanted" etc.
Logistics partners mainly include FedEx, UPS and other reliable carriers.
Time of Arrival：3-6 business days
Note: 1. Currently, shipping services outside of the United States are not available.
2. Selling Price is TAX included. The shipping out time with your order may be adjusted based on actual circumstances, sorry for the inconvenience.
2. DELIVERY PERIODS We try to send your orders within 72 hours. After your order has been shipped, a shipping confirmation will be sent to your e-mail address.
The carrier is UPS/FedEx. It may take 2-4 days for your shipment to be scanned by UPS/FedEx. Therefore, the logistics order number will be uploaded after scanning. Before uploading the logistics order number, your order have actually been dispatched.If you have any question, please contact us by email: email@example.com
We cannot provide additional shipping information or documentation for third party shipping. All expected delivery dates given by reptizoo are based on estimates. Any changes made by the customer after the product has been shipped, including but not limited to changing the address, deferring an order, or updating shipping preferences/preferences, will result in the abandonment of the option for replacements and/or refunds if problems occur.
3. CHANGE OF DELIVERY ADDRESS NO FEE for changing the delivery address BEFORE your order shipped out. $45 for changing the delivery address if the logistics information shows during transport. $80 will be charged if the package has already been successfully delivered to the original address.
4. ORDER TRACKING If you have already registered on reptizoo you can track your order, shipping and processing information in your account or https://reptizoo.store/apps/order-tracking. If you have not registered on our website, you can track them here using tracking number https://reptizoo.store/apps/order-tracking. For more shipping information, please email us at firstname.lastname@example.org. We will respond to you within 24 hours. .